Disclaimer

1. General information only

The information published on this website is provided for general informational purposes only. While we make reasonable efforts to ensure the content is accurate and up to date, it should not be relied upon as accounting, bookkeeping, taxation, legal or financial advice.

Every business has different circumstances. You should seek professional advice tailored to your particular situation before making decisions based on information published on this website.

2. No professional relationship

Viewing this website, contacting us through the website, requesting information, or using our pricing estimator does not create a client relationship between you and Vookeeper.

A professional relationship only begins once both parties have agreed to the provision of services under an appropriate engagement or service agreement.

3. Pricing and plan information

The prices, plan descriptions and examples shown on this website are intended to help you understand our services.

Our monthly plans are based on the transaction allowances and inclusions described on the website. If your bookkeeping requirements differ materially from the information you provide, or your business requires additional work outside the scope of your selected plan, we will discuss the most appropriate service and any pricing changes with you before proceeding.

Any pricing recommendation generated through our estimator or enquiry process is an indication only until confirmed by us.

4. Accuracy of information

Although we aim to keep the information on this website accurate and current, we make no representation or warranty, express or implied, that the website or its contents are complete, accurate, reliable, suitable or available for every purpose.

Legislation, tax rules, accounting guidance and regulatory requirements may change over time, and published information may become outdated.

5. Blog articles and resources

Any articles, guides, downloads, FAQs or educational resources available on this website are provided for general information only.

They should not be treated as professional advice and should not be relied upon as the sole basis for making accounting, bookkeeping, tax or business decisions.

6. Third-party websites

This website may contain links to third-party websites for your convenience, including government departments, software providers or other organisations.

We do not control these websites and are not responsible for their content, accuracy, security, availability or privacy practices. The inclusion of a link does not imply our endorsement of that website or its services.

7. Website availability

We aim to keep this website available and functioning correctly at all times. However, we do not guarantee uninterrupted or error-free access.

We may suspend, withdraw, update or modify any part of the website without notice.

8. Limitation of liability

To the fullest extent permitted by applicable law, Vookeeper excludes all liability for any loss, damage, cost or expense arising directly or indirectly from:

• reliance on information published on this website;
• the use of, or inability to use, this website;
• errors or omissions in website content;
• interruptions, delays or technical issues affecting the website; or
• any third-party websites linked from this website.

Nothing in this Disclaimer excludes or limits any liability that cannot legally be excluded under applicable law.

9. Intellectual property

Unless otherwise stated, all content on this website, including text, graphics, logos, branding, icons and design elements, is owned by or licensed to Vookeeper and is protected by applicable intellectual property laws.

You may view and print content for your own personal or internal business use only. You may not reproduce, modify, distribute or commercially exploit any content without our prior written permission.

10. Overseas service delivery

Vookeeper provides bookkeeping services using a remote team, including bookkeepers based in the Philippines.

Where our team members access client information, they do so only for the purpose of providing our services and in accordance with our internal confidentiality, security and data protection requirements.

We take reasonable steps to ensure that client information is handled securely and appropriately, including through access controls, confidentiality obligations and working procedures designed to protect client data.

Further information about how we handle personal data, including overseas access to information, is set out in our Privacy Policy.

11. Testimonials

Any testimonials or client feedback published on this website reflect the experiences of the individual clients concerned.

They are provided for illustrative purposes only. Individual experiences and outcomes will vary depending on each client’s circumstances.

12. Changes to this Disclaimer

We may update this Disclaimer from time to time to reflect changes in our business, services or legal obligations. Any updates will take effect once published on this page.

13. Contact us

If you have any questions about this Disclaimer, please contact us through our Contact page or by emailing us directly at contact@vookeeper.co.uk